I’m Kevin, an instructional designer and training specialist with 5+ years of experience building SCORM-compliant e-learning, job aids, curriculum, and workbooks, and administering learning platforms like HealthStream. I’ve guided end users through major go-lives and system upgrades across platforms like Epic, eClinicalWorks, and Workday, translating complex clinical and technical workflows into educational material.
Below are a few samples that show my range, from interactive branching scenarios to process-change training built for real-world change management.
Take a look around!
E-Learning Demos
Purpose: A fictional IT ticketing system (HDC) built to train support desk staff on real-world ticket triage, from setting priority and understanding SLA response times, to routing issues to the correct team based on company policy, to closing out a ticket start to finish. Includes a guided software simulation walking through live ticket intake
Audience: Support desk / IT service desk staff
Tools Used: Adobe Captivate, custom-coded (AI-assisted ) HTML/CSS/JavaScript ticketing interface, GIMP, AI-Assisted asset creation.
Purpose: Practice recognizing and responding to workplace boundary issues through an interactive scenario. Choose your avatar, then make choices that are scored based on your responses.
Audience: Everyone
Tools Used: Adobe Captivate, GIMP, AI-Assisted asset creation, Cubase (original music and sound FX design)
Purpose: Prepare employees for organizational change through an interactive knowledge check, including a visual process map illustrating how workflows shift with a new ERP system.
Audience: Managers
Tools Used: PowerPoint, Adobe Captivate, GIMP, AI-Assisted asset creation, draw.io
Purpose: Reinforce everyday cybersecurity best practices through an interactive knowledge check.
Audience: Everyone
Tools Used: Adobe Captivate,AI-Assisted asset creation, GIMP
Software Training Videos
Purpose: Provide a clear walkthrough of placing orders in Flex (EHR) within an inpatient setting.
Audience: Providers, Mid-Levels, Residents
Tools Used: Camtasia, Flex (EHR)
Purpose: A review of functionality for users with view-only access.
Audience: View-only users.
Tools Used: PowerPoint, Camtasia, eClinicalWorks
Purpose: A review of item numbers and their importance in Workday for a hospital system. This was part of a helpful hints video series I developed after a Workday implementation.
Audience: Everyone
Tools Used: Camtasia, Workday
Purpose: A video to assist with the punch out workflow in Workday for a hospital system. This was part of a helpful hints video series I developed after a Workday implementation.
Audience: Everyone
Tools Used: Camtasia, Workday
Purpose: An overview of basic functionality in M*Modal’s dictionary (dictation software).
Audience: Providers, Mid-Levels, Residents
Tools Used: Camtasia, M*Modal
Get in touch!
kftapper@gmail.com
Kevin Tapper - Instructional Designer and Training Specialist 